As part of its launch, CASHI is recruiting an Offline Marketing Coordinator, an Accountant, and a Customer Care Agent, N’Djamena, Tchad
RECRUITMENT NOTICE
As part of its launch, CASHI, a newly established company, is seeking applications from qualified and competent individuals for the following positions, regardless of gender:
1. Offline Marketing Coordinator
2. Accountant
3. Customer Care Agent
APPLICATION DEADLINE AND SUBMISSION ADDRESS
Applications must be submitted electronically no later than Saturday, January 31, 2026, at 12:00 PM to the email address « competencelocale@gmail.com« . Applications should include the following documents:
- A cover letter;
- A resume/CV;
- Certified copies of diplomas/degrees;
- Employment certificates.
Note: For further information, please refer to the job descriptions.
OFFLINE MARKETING
- Brief:
The Offline Marketing Coordinator is responsible for executing and managing on-ground marketing activities to enhance brand visibility, support merchant engagement, and ensure consistent brand presence across assigned locations in Chad. The role focuses on field execution, merchant follow-up, branding compliance, and support of offline events and activations, reporting directly to the Marketing Director.
- Job Description:
- Execute approved offline marketing activities and campaigns on the ground
- Conduct regular field visits to merchants to ensure correct branding, visibility, and compliance with brand guidelines
- Follow up with merchants to maintain proper placement and condition of branding materials
- Coordinate and support on-ground events, activations, roadshows, and promotional activities
- Assist in planning and executing local offline marketing initiatives and community-based activities
- Ensure marketing materials (shop signs, posters, banners, standees, uniforms, etc.) are properly displayed and maintained
- Identify branding gaps or issues in the field and coordinate corrective actions
- Support merchant engagement and activation efforts from a marketing perspective
- Collect field insights, market observations, and competitor activities and report them to the marketing team
- Prepare regular field reports summarizing visits, activities executed, and key observations
- Coordinate with internal teams to ensure smooth execution of offline activities
- Travel within assigned areas as required by work needs
- Perform additional marketing-related field tasks as assigned by the Marketing Director Job
- Qualification :
- Bachelor’s degree or diploma in Marketing, Business Administration, or a related field
- 3–5 years of experience in offline marketing, field marketing, or on-ground coordination
- Strong hands-on experience in executing field-based marketing activities
- Ability to manage merchant relationships and follow up consistently on branding standards
- Experience supporting events and on-ground activations
- Strong organizational and coordination skills
- Good reporting and documentation skills
- Fluency in French and English (spoken and written)
- Willingness to travel based on business needs
- Knowledge of local markets and operating environments in Chad is an advantage
- Self-motivated, reliable, and able to work independently in the field
ACCOUNTANT
- Brief :
We are seeking a detail-oriented and motivated Accountant with 2 to 3 years of professional experience. The ideal candidate will have a solid understanding of accounting principles, excellent analytical skills, and the ability to work in a fast-paced environment. As an Accountant, you will play a critical role in ensuring accurate financial reporting and compliance with regulatory standards.
- Key Responsibilities :
- Prepare and analyze financial statements, including income statements, balance sheets, and cash flow statements.
- Ensure compliance with accounting standards and regulations.
- Record journal entries and maintain accurate general ledger accounts.
- Perform account reconciliations and resolve discrepancies promptly.
- Assist in the preparation of budgets and financial forecasts.
- Monitor budget performance and provide variance analyses.
- Support the preparation and filing of tax returns and other regulatory requirements.
- Ensure adherence to local, state, and federal tax regulations.
- Process invoices, payments, and receipts.
- Monitor accounts receivable aging and follow up on outstanding balances.
- Assist in internal and external audits by providing required documentation and explanations.
- Implement recommendations to improve financial processes and controls.
- Qualifications:
- Bachelor’s degree in Accounting, Finance, or a related field.
- 2-3 years of professional accounting experience.
- Proficiency in accounting software and Microsoft Office Suite (especially Excel).
- Strong understanding of GAAP or IFRS standards.
- Excellent analytical, problem-solving, and organizational skills.
CUSTOMER CARE AGENT
- Brief
We are seeking a dedicated and customer-focused Customer Care Agent to deliver exceptional service across multiple support channels, including voice, chat, and face to face customer care. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience while representing the company’s values and standards.
- Job Description :
- Handle customer inquiries, complaints, and requests through voice calls, chat platforms, and in-person interactions
- Provide accurate information regarding products, services, policies, and procedures
- Resolve customer issues in a timely, professional, and empathetic manner
- Maintain high standards of customer satisfaction and service quality
- Document customer interactions, feedback, and resolutions accurately in internal systems
- Follow company guidelines, scripts, and compliance requirements
- Upsell or cross-sell products and services when appropriate
- Work collaboratively with team members and supervisors to improve service delivery
- Meet or exceed individual and team performance metrics (e.g., response time, resolution rate, customer satisfaction)
- Adapt to rotational shifts, schedules, and assigned customer care channels as required Job
- Qualification :
- Bachelor’s degree or equivalent qualification
- Prior experience in customer service, call center, chat support, or retail is preferred • Excellent verbal and written communication skills
- Strong problem-solving and interpersonal skills
- Ability to multitask and perform effectively in a fast-paced environment
- Comfortable working across voice, chat, and retail customer care channels based on business requirements
- Basic computer proficiency with the ability to quickly learn new systems and tools
- Customer-oriented mindset with a positive, professional, and empathetic attitude
